David Anderson on "[Plugin: UpdraftPlus Backup] Time Fix Multi Domain"
Hi Rob, Questions about paid add-ons aren't allowed by the wordpress.org forum rules here - I'll email you off-site. David
View Articlerobansell on "[Plugin: UpdraftPlus Backup] Scheduler not working as expected"
Hi There The scheduler does not seem to be working as I expected it to. I set it to do the backup at 10pm, but it is running the backup in the morning! See image : This shows the settings, and what...
View ArticleDavid Anderson on "[Plugin: UpdraftPlus Backup] Scheduler not working as...
Hi Rob, Please can you email me the log file of that backup? To: contact@updraftplus.com. Since this is a paid add-on, please use the support forums at http://updraftplus.com - the rules for the...
View Articlegcdavis on "[Plugin: UpdraftPlus Backup] Problems with Scheduler"
I can back up the db but when I try the uploads(1.2gb) as well it fails. My host has now confirmed that wp-cron cannot activated on my (shared) server. Does define('ALTERNATE_WP_CRON', true); get round...
View Articlewesternwebs on "[Plugin: UpdraftPlus Backup] Network Install"
Hi I installed Updraft and the Multisite Addon. However I am still getting the message UpdraftPlus warning: This is a WordPress multi-site (a.k.a. network) installation. On 1 of my sites it says...
View ArticleDavid Anderson on "[Plugin: UpdraftPlus Backup] Problems with Scheduler"
Hi gcdavis, Yes, that's what ALTERNATE_WP_CRON is for - where the web host has disabled the proper mechanism. However, frankly I'd also move web hosting companies. There are no good reasons to disable...
View ArticleDavid Anderson on "[Plugin: UpdraftPlus Backup] Network Install"
Hi Alan, Thanks for the purchase! wordpress.org forum rules don't allow support for paid plugins to be given here. Please can you use the contact form at http://updraftplus.com? Also, when you do so,...
View Articlemeredith1986 on "[Plugin: UpdraftPlus Backup] How do I back up using FTP?...
I just deactivated all of my plugins and it didn't make a difference. I opened the JavaScript Console and saw this error, but only after clicking "Backup Now": Uncaught TypeError: Object [object...
View ArticleDavid Anderson on "[Plugin: UpdraftPlus Backup] How do I back up using FTP?...
Hi, Did you also change the theme back to one of the defaults? (e.g. TwentyTwelve). And, what is your web browser + operating system. David
View Articlemeredith1986 on "[Plugin: UpdraftPlus Backup] How do I back up using FTP?...
I just tried activating TwentyTwelve and that didn't work either. I'm using Chrome on a Mac, but I also tried Firefox.
View ArticleDavid Anderson on "[Plugin: UpdraftPlus Backup] How do I back up using FTP?...
OK, so it's not browser-specific; that's helpful. I can't think of anything else to suggest - because that situation (no other plugins + default theme) shouldn't be having this problem. (I can't...
View ArticleDavid Anderson on "[Plugin: UpdraftPlus Backup] How do I back up using FTP?...
Hi Meredith, You have this problem: http://updraftplus.com/do-you-host-with-network-solutions/ David
View Articlemeredith1986 on "[Plugin: UpdraftPlus Backup] How do I back up using FTP?...
I just looked in my cgi-bin directory, but I do not have the .php directory or php.coalesced.ini file that were referenced by user NoTearsWeb. Inside of my cgi-bin directory, all I see is this:...
View ArticleDavid Anderson on "[Plugin: UpdraftPlus Backup] How do I back up using FTP?...
Hi Meredith, Have you made sure that your FTP program is showing hidden files? They usually don't show files beginning with a period unless you tell them to. David
View Articledongibbons on "[Plugin: UpdraftPlus Backup] Restore Failing"
Hello, I am trying to restore a backup. When I updated to WP 3.5.2 it broke my custom theme. When restoring from Google Drive (I did re-authenticate) I am getting an error message that a previous...
View ArticleDavid Anderson on "[Plugin: UpdraftPlus Backup] Restore Failing"
Hi Don, You could always move that plugins-old directory elsewhere if you're worried about deleting it. If you've nervous, then you can always get a one-time restoration support deal from...
View Articlemeredith1986 on "[Plugin: UpdraftPlus Backup] How do I back up using FTP?...
I actually can't even see the cgi-bin directory from my FTP program (Fetch). I can see my .htaccess file though. I'm using Network Solution's online FileManager to access the cgi-bin directory. I'm not...
View ArticleDavid Anderson on "[Plugin: UpdraftPlus Backup] How do I back up using FTP?...
Hi Meredith, I've not used Network Solutions myself so don't have much useful to say there. If you want to try a support package - http://updraftplus.com/shop/get-support/ - and send me your login...
View Article