You were right.. disc space quota of the hosting package was exceeded.
I'll increase the quota and see if it works.

Thanks!

Hi! I get a 404 error since I did the update on the Updraftplus plugin. I checked the site's files with Filezilla and noticed that the website was inside a folder where I didn't expect it to be, despite that it has the same name as the url of the website. I moved the files back to the original location (public_html/nf) and get the same 404 error. What steps can I take to help me put it back online?
Thank you
http://nutricao-em-fatos.org/

https://wordpress.org/plugins/updraftplus/

Hi,

The error that you are receiving is usually caused by a lack of space in the hosting account when attempting to backup. In this case, it occurs when attempting to create the Uploads backup file.

Please could you check the amount of space available in your hosting account?

Hi,

Did this happen after updating the UpdraftPlus plugin, or after a restoration?
Are you able to access WP-Admin?

after updating.
I'm not able to access wp-admin.

I see the same message again, for the most recent backup. But it looks like the backup is there, so I'll mark this as resolved. Thanks for your help.

You're welcome!

If you find UpdraftPlus useful, then please give us a positive review, here: https://wordpress.org/support/view/plugin-reviews/updraftplus?rate=5#postform

(If we're not yet worth 5 stars, then please don't review, but instead reply here to let us know why not - reviews less than 5 stars bring our average down!).

Best wishes,
David

No, I reduced the split size to 50MB but still not working.
Here's the new log:
https://drive.google.com/file/d/0B0ivf4E8HPtMOFZsSEs3enpJeUE/view?usp=sharing

Thank you for helping!

copied the files back into the website's location and it's working now. Did a backup too. Looks good.

Hi,
the amount of space has been increased, but there is still warning about scheduled tasks and date of next scheduled backups doesn't change:
https://www.dropbox.com/s/cqzp2g35tg6rn7j/Backup.JPG?dl=0
Link to the latest backup log is below:
https://www.dropbox.com/s/7bpspouipoyk8tn/log.19972434ed67.txt?dl=0

Justyna

Replies: 2

These two, along with other files like wp-cron.php, wp-mail.php, wp-settings.php, etc. are not being backed up in the Others folder. I haven’t excluded them.

Does UpdraftPlus backup these files or is there something wrong at my end?

I’d like to backup more non-wp folders in the web root as well. How to do that?

• This topic was modified 1 week, 3 days ago by  sgrx.

Replies: 2

Just installed this the other day. The plugin tells me two backups have been completed and what folder they should be in on my Google Drive, but I can’t find that the folder has even been created and I can’t locate the files.

Any suggestions? I just want to verify it is working properly.

Replies: 3

Hello,
i updated UpdraftPlus to version 1.12.20 .
Now, at all my WP Sites, UpdraftPlus has no rights to write to the “updraft” directory.

The german UpdraftPlus messages are:

Da das Sicherungsverzeichnis nicht beschreibbar ist, ist der „Jetzt sichern“-Button deaktiviert (Finde die relevante Option im Tab „Einstellungen“).

and

Sicherungsverzeichnis konnte nicht erstellt werden….

Das Verzeichnis existiert, dein Webserver hat jedoch keine Berechtigungen darin zu schreiben. Du wirst mit deinem Webhoster reden müssen, um herauszufinden, wie du einem WordPress-Plugin das Recht geben kannst, in das Verzeichnis zu schreiben. (/domain.de/wp-content/updraft)

Can you help me?

Thanks Björn

Replies: 2

What a great plugin – best one around!

I have upgraded my server to php7. I have run a compatibility check and the following errors and warnings have appeared. Any suggestions?

FILE: /var/www/example.com/htdocs/wp-content/plugins/updraftplus/class-updraftplus.php
—————————————————————————————————————–
FOUND 1 ERROR AND 2 WARNINGS AFFECTING 2 LINES
—————————————————————————————————————–
949 | WARNING | INI directive ‘safe_mode’ is deprecated from PHP 5.3 and forbidden from PHP 5.4.
949 | WARNING | INI directive ‘safe_mode’ is deprecated from PHP 5.3 and forbidden from PHP 5.4.
2596 | ERROR | Extension ‘mysql_’ is deprecated since PHP 5.5 and removed since PHP 7.0 – use mysqli instead.
—————————————————————————————————————–

FILE: /var/www/example.com/htdocs/wp-content/plugins/updraftplus/includes/phpseclib/File/X509.php
——————————————————————————————————————
FOUND 5 ERRORS AFFECTING 5 LINES
——————————————————————————————————————
320 | ERROR | Deprecated PHP4 style constructor are not supported since PHP7
4442 | ERROR | Using a call-time pass-by-reference is prohibited since php 5.4
4467 | ERROR | Using a call-time pass-by-reference is prohibited since php 5.4
4534 | ERROR | Using a call-time pass-by-reference is prohibited since php 5.4
4606 | ERROR | Using a call-time pass-by-reference is prohibited since php 5.4
——————————————————————————————————————

FILE: /var/www/example.com/htdocs/wp-content/plugins/updraftplus/includes/phpseclib/File/ASN1.php
——————————————————————————————————————
FOUND 2 ERRORS AFFECTING 2 LINES
——————————————————————————————————————
134 | ERROR | Deprecated PHP4 style constructor are not supported since PHP7
248 | ERROR | Deprecated PHP4 style constructor are not supported since PHP7
——————————————————————————————————————

FILE: /var/www/example.com/htdocs/wp-content/plugins/updraftplus/includes/phpseclib/File/ANSI.php
————————————————————————————————————————-
FOUND 6 ERRORS AFFECTING 6 LINES
————————————————————————————————————————-
182 | ERROR | Deprecated PHP4 style constructor are not supported since PHP7
191 | ERROR | ‘clone’ is a reserved keyword introduced in PHP version 5.0 and cannot be invoked as a function (T_CLONE)
192 | ERROR | ‘clone’ is a reserved keyword introduced in PHP version 5.0 and cannot be invoked as a function (T_CLONE)
333 | ERROR | ‘clone’ is a reserved keyword introduced in PHP version 5.0 and cannot be invoked as a function (T_CLONE)
403 | ERROR | ‘clone’ is a reserved keyword introduced in PHP version 5.0 and cannot be invoked as a function (T_CLONE)
422 | ERROR | ‘clone’ is a reserved keyword introduced in PHP version 5.0 and cannot be invoked as a function (T_CLONE)
————————————————————————————————————————-

FILE: /var/www/example.com/htdocs/wp-content/plugins/updraftplus/includes/phpseclib/Net/SCP.php
—————————————————————————————————————-
FOUND 1 ERROR AFFECTING 1 LINE
—————————————————————————————————————-
125 | ERROR | Deprecated PHP4 style constructor are not supported since PHP7
—————————————————————————————————————-

FILE: /var/www/example.com/htdocs/wp-content/plugins/updraftplus/includes/phpseclib/Net/SFTP.php
—————————————————————————————————————–
FOUND 1 ERROR AFFECTING 1 LINE
—————————————————————————————————————–
291 | ERROR | Deprecated PHP4 style constructor are not supported since PHP7
—————————————————————————————————————–

FILE: /var/www/example.com/htdocs/wp-content/plugins/updraftplus/includes/phpseclib/Net/SSH1.php
—————————————————————————————————————–
FOUND 1 ERROR AFFECTING 1 LINE
—————————————————————————————————————–
518 | ERROR | Deprecated PHP4 style constructor are not supported since PHP7
—————————————————————————————————————–

FILE: /var/www/example.com/htdocs/wp-content/plugins/updraftplus/includes/phpseclib/Net/SFTP/Stream.php
————————————————————————————————————————
FOUND 2 ERRORS AFFECTING 2 LINES
————————————————————————————————————————
149 | ERROR | Deprecated PHP4 style constructor are not supported since PHP7
200 | ERROR | Global with variable variables are not allowed since PHP 7.0
————————————————————————————————————————

FILE: /var/www/example.com/htdocs/wp-content/plugins/updraftplus/includes/phpseclib/Net/SSH2.php
—————————————————————————————————————–
FOUND 1 ERROR AFFECTING 1 LINE
—————————————————————————————————————–
886 | ERROR | Deprecated PHP4 style constructor are not supported since PHP7
—————————————————————————————————————–

FILE: /var/www/example.com/htdocs/wp-content/plugins/updraftplus/includes/phpseclib/Crypt/TripleDES.php
————————————————————————————————————————
FOUND 1 ERROR AFFECTING 1 LINE
————————————————————————————————————————
199 | ERROR | Deprecated PHP4 style constructor are not supported since PHP7
————————————————————————————————————————

FILE: /var/www/example.com/htdocs/wp-content/plugins/updraftplus/includes/phpseclib/Crypt/RC4.php
——————————————————————————————————————
FOUND 1 ERROR AFFECTING 1 LINE
——————————————————————————————————————
164 | ERROR | Deprecated PHP4 style constructor are not supported since PHP7
——————————————————————————————————————

FILE: /var/www/example.com/htdocs/wp-content/plugins/updraftplus/includes/phpseclib/Crypt/Hash.php
——————————————————————————————————————-
FOUND 1 ERROR AFFECTING 1 LINE
——————————————————————————————————————-
154 | ERROR | Deprecated PHP4 style constructor are not supported since PHP7
——————————————————————————————————————-

FILE: /var/www/example.com/htdocs/wp-content/plugins/updraftplus/includes/phpseclib/Crypt/RSA.php
——————————————————————————————————————
FOUND 1 ERROR AFFECTING 1 LINE
——————————————————————————————————————
494 | ERROR | Deprecated PHP4 style constructor are not supported since PHP7
——————————————————————————————————————

FILE: /var/www/example.com/htdocs/wp-content/plugins/updraftplus/includes/phpseclib/Crypt/RC2.php
——————————————————————————————————————
FOUND 1 ERROR AFFECTING 1 LINE
——————————————————————————————————————
358 | ERROR | Deprecated PHP4 style constructor are not supported since PHP7
——————————————————————————————————————

FILE: /var/www/example.com/htdocs/wp-content/plugins/updraftplus/includes/phpseclib/Crypt/Base.php
——————————————————————————————————————-
FOUND 1 ERROR AFFECTING 1 LINE
——————————————————————————————————————-
506 | ERROR | Deprecated PHP4 style constructor are not supported since PHP7
——————————————————————————————————————-

FILE: /var/www/example.com/htdocs/wp-content/plugins/updraftplus/includes/phpseclib/Crypt/Rijndael.php
———————————————————————————————————————–
FOUND 1 ERROR AFFECTING 1 LINE
———————————————————————————————————————–
267 | ERROR | Deprecated PHP4 style constructor are not supported since PHP7
———————————————————————————————————————–

FILE: /var/www/example.com/htdocs/wp-content/plugins/updraftplus/includes/phpseclib/Math/BigInteger.php
————————————————————————————————————————
FOUND 1 ERROR AFFECTING 1 LINE
————————————————————————————————————————
246 | ERROR | Deprecated PHP4 style constructor are not supported since PHP7
————————————————————————————————————————

FILE: /var/www/example.com/htdocs/wp-content/plugins/updraftplus/includes/phpseclib/System/SSH/Agent.php
————————————————————————————————————————-
FOUND 2 ERRORS AFFECTING 2 LINES
————————————————————————————————————————-
133 | ERROR | Deprecated PHP4 style constructor are not supported since PHP7
272 | ERROR | Deprecated PHP4 style constructor are not supported since PHP7
————————————————————————————————————————-

FILE: /var/www/example.com/htdocs/wp-content/plugins/updraftplus/includes/S3.php
————————————————————————————————————————————————————————————–
FOUND 0 ERRORS AND 12 WARNINGS AFFECTING 12 LINES
————————————————————————————————————————————————————————————–
231 | WARNING | Method name “UpdraftPlus_S3::__triggerError” is discouraged; PHP has reserved all method names with a double underscore prefix for future use
1603 | WARNING | Method name “UpdraftPlus_S3::__getCloudFrontInvalidationBatchXML” is discouraged; PHP has reserved all method names with a double underscore prefix for future use
1683 | WARNING | Method name “UpdraftPlus_S3::__getCloudFrontDistributionConfigXML” is discouraged; PHP has reserved all method names with a double underscore prefix for future use
1723 | WARNING | Method name “UpdraftPlus_S3::__parseCloudFrontDistributionConfig” is discouraged; PHP has reserved all method names with a double underscore prefix for future use
1783 | WARNING | Method name “UpdraftPlus_S3::__getCloudFrontResponse” is discouraged; PHP has reserved all method names with a double underscore prefix for future use
1812 | WARNING | Method name “UpdraftPlus_S3::__getMimeType” is discouraged; PHP has reserved all method names with a double underscore prefix for future use
1863 | WARNING | Method name “UpdraftPlus_S3::__getSignature” is discouraged; PHP has reserved all method names with a double underscore prefix for future use
1878 | WARNING | Method name “UpdraftPlus_S3::__getHash” is discouraged; PHP has reserved all method names with a double underscore prefix for future use
2168 | WARNING | Method name “UpdraftPlus_S3Request::__sortMetaHeadersCmp” is discouraged; PHP has reserved all method names with a double underscore prefix for future use
2186 | WARNING | Method name “UpdraftPlus_S3Request::__responseWriteCallback” is discouraged; PHP has reserved all method names with a double underscore prefix for future use
2202 | WARNING | Method name “UpdraftPlus_S3Request::__dnsBucketName” is discouraged; PHP has reserved all method names with a double underscore prefix for future use
2226 | WARNING | Method name “UpdraftPlus_S3Request::__responseHeaderCallback” is discouraged; PHP has reserved all method names with a double underscore prefix for future use
————————————————————————————————————————————————————————————–

FILE: /var/www/example.com/htdocs/wp-content/plugins/updraftplus/restorer.php
—————————————————————————————————————–
FOUND 12 ERRORS AND 2 WARNINGS AFFECTING 13 LINES
—————————————————————————————————————–
1329 | WARNING | INI directive ‘safe_mode’ is deprecated from PHP 5.3 and forbidden from PHP 5.4.
1329 | WARNING | INI directive ‘safe_mode’ is deprecated from PHP 5.3 and forbidden from PHP 5.4.
1385 | ERROR | Extension ‘mysql_’ is deprecated since PHP 5.5 and removed since PHP 7.0 – use mysqli instead.
1429 | ERROR | Extension ‘mysql_’ is deprecated since PHP 5.5 and removed since PHP 7.0 – use mysqli instead.
1432 | ERROR | Extension ‘mysql_’ is deprecated since PHP 5.5 and removed since PHP 7.0 – use mysqli instead.
1433 | ERROR | Extension ‘mysql_’ is deprecated since PHP 5.5 and removed since PHP 7.0 – use mysqli instead.
1461 | ERROR | Extension ‘mysql_’ is deprecated since PHP 5.5 and removed since PHP 7.0 – use mysqli instead.
1464 | ERROR | Extension ‘mysql_’ is deprecated since PHP 5.5 and removed since PHP 7.0 – use mysqli instead.
1465 | ERROR | Extension ‘mysql_’ is deprecated since PHP 5.5 and removed since PHP 7.0 – use mysqli instead.
1826 | ERROR | Extension ‘mysql_’ is deprecated since PHP 5.5 and removed since PHP 7.0 – use mysqli instead.
1829 | ERROR | Extension ‘mysql_’ is deprecated since PHP 5.5 and removed since PHP 7.0 – use mysqli instead.
1847 | ERROR | Extension ‘mysql_’ is deprecated since PHP 5.5 and removed since PHP 7.0 – use mysqli instead.
1952 | ERROR | Extension ‘mysql_’ is deprecated since PHP 5.5 and removed since PHP 7.0 – use mysqli instead.
1953 | ERROR | Extension ‘mysql_’ is deprecated since PHP 5.5 and removed since PHP 7.0 – use mysqli instead.
—————————————————————————————————————–

FILE: /var/www/example.com/htdocs/wp-content/plugins/updraftplus/vendor/rackspace/php-opencloud/lib/OpenCloud/OpenStack.php
——————————————————————————————————————————————–
FOUND 7 ERRORS AFFECTING 7 LINES
——————————————————————————————————————————————–
132 | ERROR | ‘resource’ is a reserved keyword introduced in PHP version 7.0 and cannot be invoked as a function (T_STRING)
136 | ERROR | ‘resource’ is a reserved keyword introduced in PHP version 7.0 and cannot be invoked as a function (T_STRING)
206 | ERROR | ‘resource’ is a reserved keyword introduced in PHP version 7.0 and cannot be invoked as a function (T_STRING)
210 | ERROR | ‘resource’ is a reserved keyword introduced in PHP version 7.0 and cannot be invoked as a function (T_STRING)
396 | ERROR | ‘resource’ is a reserved keyword introduced in PHP version 7.0 and cannot be invoked as a function (T_STRING)
397 | ERROR | ‘resource’ is a reserved keyword introduced in PHP version 7.0 and cannot be invoked as a function (T_STRING)
400 | ERROR | ‘resource’ is a reserved keyword introduced in PHP version 7.0 and cannot be invoked as a function (T_STRING)
——————————————————————————————————————————————–

FILE: /var/www/example.com/htdocs/wp-content/plugins/updraftplus/vendor/rackspace/php-opencloud/lib/OpenCloud/Common/Collection.php
—————————————————————————————————————————————————-
FOUND 1 ERROR AFFECTING 1 LINE
—————————————————————————————————————————————————-
306 | ERROR | ‘resource’ is a reserved keyword introduced in PHP version 7.0 and cannot be invoked as a function (T_STRING)
—————————————————————————————————————————————————-

FILE: /var/www/example.com/htdocs/wp-content/plugins/updraftplus/vendor/rackspace/php-opencloud/lib/OpenCloud/Common/Service/AbstractService.php
—————————————————————————————————————————————————————–
FOUND 1 ERROR AFFECTING 1 LINE
—————————————————————————————————————————————————————–
142 | ERROR | Function name, class name, namespace name or constant name can not be reserved keyword ‘resource’ (since version 7.0)
—————————————————————————————————————————————————————–

FILE: /var/www/example.com/htdocs/wp-content/plugins/updraftplus/vendor/rackspace/php-opencloud/lib/OpenCloud/Common/Base.php
———————————————————————————————————————————————-
FOUND 1 ERROR AFFECTING 1 LINE
———————————————————————————————————————————————-
312 | ERROR | ‘resource’ is a reserved keyword introduced in PHP version 7.0 and cannot be invoked as a function (T_STRING)
———————————————————————————————————————————————-

FILE: /var/www/example.com/htdocs/wp-content/plugins/updraftplus/vendor/rackspace/php-opencloud/lib/OpenCloud/Common/Collection/ResourceIterator.php
———————————————————————————————————————————————————————
FOUND 1 ERROR AFFECTING 1 LINE
———————————————————————————————————————————————————————
200 | ERROR | ‘resource’ is a reserved keyword introduced in PHP version 7.0 and cannot be invoked as a function (T_STRING)
———————————————————————————————————————————————————————

FILE: /var/www/example.com/htdocs/wp-content/plugins/updraftplus/vendor/rackspace/php-opencloud/lib/OpenCloud/Identity/Service.php
—————————————————————————————————————————————————
FOUND 5 ERRORS AFFECTING 5 LINES
—————————————————————————————————————————————————
94 | ERROR | ‘resource’ is a reserved keyword introduced in PHP version 7.0 and cannot be invoked as a function (T_STRING)
121 | ERROR | ‘resource’ is a reserved keyword introduced in PHP version 7.0 and cannot be invoked as a function (T_STRING)
135 | ERROR | ‘resource’ is a reserved keyword introduced in PHP version 7.0 and cannot be invoked as a function (T_STRING)
164 | ERROR | ‘resource’ is a reserved keyword introduced in PHP version 7.0 and cannot be invoked as a function (T_STRING)
192 | ERROR | ‘resource’ is a reserved keyword introduced in PHP version 7.0 and cannot be invoked as a function (T_STRING)
—————————————————————————————————————————————————

Replies: 2

I can’t seem to find out what exactly this backs up. Specifically, does this backup my htaccess file?

Thanks.

Replies: 4

Hello,

A few days ago I noticed that my server was running out of hard drive space. When I investigated the issue further, I found out that Updraft stopped saving to Dropbox, and reverted back to only saving locally. I proceeded to download all of the backup files, and delete them from the server to see if that would improve the situation, but it does not. The last few backups have not completed, and only files that have been saved, pertain to the plugins.

The following warning appears on the current status tab:

Warning: A very large file was encountered: plugins/wp-rss-aggregator/log-1.txt (size: 7545.8 Mb)

I realize that the message pertains to a plugin I am using on my site. I am working to refresh the plugin’s temporary cache so that the plugin’s data takes up much less space. In the meantime, is there anything that can be done so that the plugin properly backup the site?

Thank you in advance to any one that can lend a hand.

• This topic was modified 1 week, 1 day ago by  vmr907.

Replies: 1

Hello,

I know this has been discussed before:
https://wordpress.org/support/topic/cpanel-quota/
https://wordpress.org/support/topic/getting-constant-php-errors-cpanel-quota/

But I am really sick of seeing these errors and I’m sure I’m not the only one. Please either find a way to check the quota without triggering an error that’s logged. Or give an option to disable quota checking all together(probably your easiest option)…

I now run multiple websites off of the same hosting account, each using your wonderful plugin. I have disabled wordpress’ built in cron. I use custom cronjobs setup in my cpanel for all of my sites and it emails me whenever there is an error. Now my email gets filled with messages from your plugin. I’d like to continue getting error notifications from my cronjob, but I’m frustrated with the quota errors.

Thank you for your time, and keep up the good work!
-Derek

Replies: 3

Hi,

There is an issue: the backup procedure is always very slow when the “upload” content is huge(5~7 GB), run for very long time with a lot of waiting and retrying under HostGator’s reseller/shared hosting environment.

I had Googled then found similar cases and a relative solution: paste “define(‘UPDRAFTPLUS_NO_BINZIP’, true);” into wp-config.php file.
I don’t know whether the cause is binzip or the resources limits by HostGator, but it does works and saving much more time to finish backup procedure.

I also noticed someone had reported this kind of issue but getting a reply like “There are not many issue reports like you said, you are the only one user report this issue. I’m sure the binzip is the fastest method” by your official support agent.

So, I suggest your develop teams should pay attention on it more seriously on this issue.

The operations and backup procedure speed of UpdraftPlus has been faster than BackUpWordPress, hope this issue could be improved by UpdraftPlus.

Green

Replies: 4

Hello,

I installed the UpdraftPlus wordpress plugin, synced it up with Google drive and backed up my website. Afterwards, it seems I can no longer edit my content using the visual editor in posts or pages.

I don’t really want to uninstall the plugin, as I thought it worked great – but obviously I need to use my visual editor.

Any ideas on what’s happening or how I can fix it?

Replies: 3

Hi,

I moved my site to a new web host/server, and now I can’t access the Updraft settings page, it just keeps loading and then eventually times-out. I’ve tried deactivating/reactivating, and completely deleting and reinstalling Updraft but it’s still not working.

Does anybody have any suggestions?

Thanks