WordPress.org Forums » [UpdraftPlus: WP Backup & Migration Plugin] Support

Hi Jose,

The last backup shown there is from August 6th - before the current release of UpdraftPlus. I'd recommend starting a new backup with "Backup Now". Then you should be able to download the log from the 'Current Status' tab (but let it run for a bit first - at least an hour if the site is big).

David

Closing.

Sure, here's that link:

http://pastebin.com/nLhwCDm0

Let me know if that doesn't work for you.

Thanks.

Here you go @DavidAnderson

https://www.dropbox.com/s/zftfg46rfox9pjp/updraftplus_log.txt?dl=0

Hi,

Thanks. According to the log, UpdraftPlus isn't including one of its own backups - those are correctly skipped. Rather, it's found one of your InfiniteWP backups:

0036.663 (0) [Warning] A very large file was encountered: infinitewp/backups/trustworthycare.com_scheduleBackup_full_2015-08-25_619ff0a611d883eaa6fa44f805037daa.zip (size: 394.5 Mb)

You should add "infinitewp" to the list of folders to be excluded under "Any other directories found in wp-content", then save settings, then start a new backup.

You might also want to use FTP to clear out any temporary files in wp-content/updraft - whilst UpdraftPlus will automatically purge them when a backup runs next after 12 hours, since you're apparently close to your space limit, you may need to do it first before doing a backup, if you're doing one before then.

David

Hi,

Is that Ubuntu? I notice you're on a 32-bit server. PHP on Ubuntu 32-bit has an unresolved bug - one of the standard PHP functions is missing. To resolve that, add the lines mentioned here early in your wp-config.php: https://wordpress.org/support/topic/php-function-is-disabled-abort-expected-gzopen-updraft?replies=9#post-6140692

David

Hi @DavidAnderson

I'm not on Ubuntu. I'm on Centos:

CENTOS 6.7 i686 virtuozzo – host WHM 11.50.0 (build 29)

Plus this backups had been working for months. They stopped on August 6th

closing

see my other post at https://wordpress.org/support/topic/trouble-backing-up-files-to-google-drive?replies=7#post-7346108

It seems to crash at a very early stage on the themes. What gets logged in your PHP error log at the time it crashes?

Hi, I am trying to back up my WP blogs hosted on Godaddy Windows server however for whatever reason the zipping process doesn't commence.

If you're able to offer any help I would be greatful as I'm trying to move to Linux hosting but need to backup first;

Here is my log file;
http://pastebin.com/raw.php?i=NdUCbDQ6

Many thanks...

https://wordpress.org/plugins/updraftplus/

Hi,

It looks like it crashes at an early stage. What's logged in the PHP error log at the time you try to backup?

David

Ok I can confirm it works now.

Thank you for your assistance!

I just discovered an error, that a.) does not allow “Updraftplus” to complete backups and b.) seems to produce a PHP error, that I can see in the PHP error log of BPSPro. First I thought, this was caused by BSPPro security plugin blocking some function of Updraftplus, but after completely deinstalling BPSPro and reinstalling Updraftplus (incl. wiping settings), the problem persists.

The php error reads like this and is repeatedly shown in the error log:

PHP Warning: popen(cd '/home/xxxxxxxxxxx/public_html/xxxx/wp-content/updraft'; /usr/bin/zip -n .jpg:.JPG:.jpeg:.JPEG:.png:.PNG:.gif:.GIF:.zip:.ZIP:.gz:.bz2:.xz.:.rar:.RAR:.mp3:.MP3:.mp4:.MP4:.mpeg:.MPEG:.avi:.AVI:.mov:.MOV -v -u -r binziptest/test.zip binziptest/subdir1,r): Resource temporarily unavailable in /home/xxxxxxxx/public_html/xxxx/wp-content/plugins/updraftplus/class-updraftplus.php on line 937

Updraftplus has been working flawlessly since I installed it a year ago, the error seem to have slipped in since about 1 – 2 months or so, without me noticing it. I was running the 4.2.4 Version of wordpress, now I updated to 4.3, the error persists

As I can see via ftp-ing into my server, updraftplus creates the first set of smaller zip-files properly in its updraft-folder, but once it starts zipping up the largest set (the directory “uploads”) it stops adding chunks to that very zip file at about 120 MB (final zip-file should have about 230MB). So this happens BEFORE anything is uploaded to google drive (remote storage). Since I have not hugely altered my website for a few months, the "uploads" directory has not increased in size very much - so I guess, since backup has worked, that size might not the culprit here.

Would you mind me helping to sort out, what measures to take and how to correct the problem?

https://wordpress.org/plugins/updraftplus/

Addendum: while a manual backup process is running, sometimes my website and the admin page is not reachable, I do get a server misconfiguration error 500 page....
After a few minutes, by constantly reloading the page, it will eventually come back online....

You're welcome!

If you find UpdraftPlus useful, then please give us a positive review, here: https://wordpress.org/support/view/plugin-reviews/updraftplus?rate=5#postform

(If we're not yet worth 5 stars, then please don't review, but instead reply here to let us know why not - reviews less than 5 stars bring our average down!).

Best wishes,
David

Hi Team,

I have installed UpdraftPlus in my website http://www.hitbullshit.com
Version 1.11.5

I have chosen NONE for "Choose your remote storage:" and so my backup is residing on webserver.
Currently the space used by backup is 920 GB.
"Web-server disk space in use by UpdraftPlus: 921.6 Mb"

I have downloaded the backups in my local computer and deleted the backup file from "Existing Backups" but the size is still showing as 921.6 Mb.

Kindly let me know how can i remove this size from the webserver. I have not enough space available with my hosting so this much space consumption can create problems.

Thanks for all your efforts!!
Harshit

https://wordpress.org/plugins/updraftplus/

Update: furthermore, the next resumption counts NEGATIVE values such as:

Wed, August 26, 2015 16:42 - next resumption: 1 (after -155s)

Hi David,

after running the restore I get the following message:

Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, [no address given] and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

I've contacted my provider and he says that server log file is not available for security reason, but only php_error.log. Can it be useful to understand the problem?

Hi,

If disk space is still in use, then either:
1) These are temporary files that will get culled after 12 hours at the next time UpdraftPlus does a backup
or
2) There are untracked backups stored in there

For 1), you can log in via FTP to wp-content/updraft, and delete any temporary files you see there. For 2), press the "Rescan local directory" link in the 'Existing Backups' tab (though, using FTP to look at wp-content/updraft will also show them - that's the directory its counting).

David

Update: even lowering the filesize value from the default 500MB, that were working once, to 80MB did not help.

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