It sounds like your web hosting server doesn't provide the resources to create larger zips. Do this:
1) Go to the UpdraftPlus settings tab
2) Scroll to the bottom, and open the 'expert' section
3) Reduce the 'split' size down to 60Mb, and then save the settings
Then start a fresh backup.
Best wishes,
David
I've contacted my provider and he says that server log file is not available for security reason, but only php_error.log. Can it be useful to understand the problem?
Yes, potentially.
Also, please post the restoration log that's in the folder wp-content/updraft.
David
Looks like our postings crossed. Please can you provide a link to your log file for the problematic backup \with the lower split value)? (You can download it from the "Existing Backups" tab of your UpdraftPlus settings page).
It'll be too long to paste into the forum here, but you can download it to your computer, and share it with Dropbox, or paste it in pastebin.com, or any similar service, and post the link here.
Best wishes,
David
David,
Thanks for the answer. I try to lower from 80MB to 60MB.
But let me point out: it has been working for over a year with the default settings (500MB), I never had a problem, that ua backup would not have been created,no zip-problems, there were no PHP errors and such .
This only must have happened within the last months. My assumption is, that this MIGHT have been caused by some update of the plug-in - could that be?
David
here is part of the log file (still running). Important: starting a backup seems to crash the server for some time. When I reload the page (since there's no display of the progress bar for some time), I do get a blank page with a server misconfiguration warning.
[ Moderator note: code fixed. Please wrap code in the backtick character or use the code button. That includes log data. ]
Here's the log so far:
0000.000 (0) Opened log file at time: Wed, 26 Aug 2015 23:20:49 +0000 on http://xxxxxxxxxxxx
0000.004 (0) UpdraftPlus WordPress backup plugin (https://updraftplus.com): 1.11.5 WP: 4.3 PHP: 5.5.26 (Linux d112.x-mailer.de 3.2.54-pn #1 SMP Wed Jan 22 10:39:43 CET 2014 i686) MySQL: 5.0.51 Server: Apache safe_mode: 0 max_execution_time: 900 memory_limit: 256M (used: 25.2M | 25.5M) multisite: N mcrypt: Y LANG: ZipArchive::addFile: Y
0000.006 (0) Free space on disk containing Updraft's temporary directory: 93942 Mb
0000.010 (0) Tasks: Backup files: 1 (schedule: weekly) Backup DB: 1 (schedule: weekly)
0000.014 (0) Requesting semaphore lock (fd)
0000.015 (0) Semaphore (fd) was stuck, set lock time to 2015-08-26 23:20:49
0000.017 (0) Semaphore (fd) reset to 1
0000.018 (0) Set semaphore last lock (fd) time to 2015-08-26 23:20:49
0000.019 (0) Semaphore lock (fd) complete
0000.024 (0) Backup run: resumption=0, nonce=7893c5ddd32b, begun at=1440631249 (0s ago), job type=backup
0000.026 (0) Scheduling a resumption (1) after 300 seconds (1440631549) in case this run gets aborted
0000.037 (0) Checking if we have a zip executable available
0000.038 (0) Testing: /usr/bin/zip
0000.039 (0) PHP event: code E_WARNING: popen(cd '/home/xxxxxxxxxx/public_html/xxxxxx/wp-content/updraft'; /usr/bin/zip -n .jpg:.JPG:.jpeg:.JPEG:.png:.PNG:.gif:.GIF:.zip:.ZIP:.gz:.bz2:.xz.:.rar:.RAR:.mp3:.MP3:.mp4:.MP4:.mpeg:.MPEG:.avi:.AVI:.mov:.MOV -v -u -r binziptest/test.zip binziptest/subdir1,r): Resource temporarily unavailable (line 937, wp-content/plugins/updraftplus/class-updraftplus.php)
0000.040 (0) Error: popen failed
0000.042 (0) Testing: /usr/local/bin/zip
0000.043 (0) PHP event: code E_WARNING: popen(cd '/home/xxxxxxxxxxxx/public_html/xxxxxx/wp-content/updraft'; /usr/local/bin/zip -n .jpg:.JPG:.jpeg:.JPEG:.png:.PNG:.gif:.GIF:.zip:.ZIP:.gz:.bz2:.xz.:.rar:.RAR:.mp3:.MP3:.mp4:.MP4:.mpeg:.MPEG:.avi:.AVI:.mov:.MOV -v -u -r binziptest/test.zip binziptest/subdir1,r): Resource temporarily unavailable (line 937, wp-content/plugins/updraftplus/class-updraftplus.php)
0000.044 (0) Error: popen failed
0000.047 (0) Creation of backups of directories: beginning
0000.051 (0) Beginning creation of dump of plugins (split every: 50 Mb)
0000.110 (0) Total entities for the zip file: 440 directories, 2666 files (0 skipped as non-modified), 36.7 Mb
0000.124 (0) Zip: backup_2015-08-27-0020_blogsite_7893c5ddd32b-plugins.zip.tmp: 100 files added (on-disk size: 0 Kb)
0000.132 (0) Zip: backup_2015-08-27-0020_blogsite_7893c5ddd32b-plugins.zip.tmp: 200 files added (on-disk size: 0 Kb)
0000.140 (0) Zip: backup_2015-08-27-0020_blogsite_7893c5ddd32b-plugins.zip.tmp: 300 files added (on-disk size: 0 Kb)
0000.150 (0) Zip: backup_2015-08-27-0020_blogsite_7893c5ddd32b-plugins.zip.tmp: 400 files added (on-disk size: 0 Kb)
0000.159 (0) Zip: backup_2015-08-27-0020_blogsite_7893c5ddd32b-plugins.zip.tmp: 500 files added (on-disk size: 0 Kb)
0000.161 (0) Adding batch to zip file (UpdraftPlus_ZipArchive): over 500 files added on this batch (6.8 Mb, 2666 files batched, 501 (501) added so far); re-opening (prior size: 0 Kb)
0000.728 (0) Zip: backup_2015-08-27-0020_blogsite_7893c5ddd32b-plugins.zip.tmp: 600 files added (on-disk size: 2543.3 Kb)
0000.738 (0) Zip: backup_2015-08-27-0020_blogsite_7893c5ddd32b-plugins.zip.tmp: 700 files added (on-disk size: 2543.3 Kb)
0000.755 (0) Zip: backup_2015-08-27-0020_blogsite_7893c5ddd32b-plugins.zip.tmp: 800 files added (on-disk size: 2543.3 Kb)
0000.777 (0) Zip: backup_2015-08-27-0020_blogsite_7893c5ddd32b-plugins.zip.tmp: 900 files added (on-disk size: 2543.3 Kb)
0000.797 (0) Zip: backup_2015-08-27-0020_blogsite_7893c5ddd32b-plugins.zip.tmp: 1000 files added (on-disk size: 2543.3 Kb)
0000.800 (0) Adding batch to zip file (UpdraftPlus_ZipArchive): over 500 files added on this batch (6.5 Mb, 2666 files batched, 501 (1002) added so far); re-opening (prior size: 2543.3 Kb)
0001.737 (0) Zip: backup_2015-08-27-0020_blogsite_7893c5ddd32b-plugins.zip.tmp: 1100 files added (on-disk size: 5629.7 Kb)
0001.759 (0) Zip: backup_2015-08-27-0020_blogsite_7893c5ddd32b-plugins.zip.tmp: 1200 files added (on-disk size: 5629.7 Kb)
0001.781 (0) Zip: backup_2015-08-27-0020_blogsite_7893c5ddd32b-plugins.zip.tmp: 1300 files added (on-disk size: 5629.7 Kb)
0001.806 (0) Zip: backup_2015-08-27-0020_blogsite_7893c5ddd32b-plugins.zip.tmp: 1400 files added (on-disk size: 5629.7 Kb)
0001.828 (0) Zip: backup_2015-08-27-0020_blogsite_7893c5ddd32b-plugins.zip.tmp: 1500 files added (on-disk size: 5629.7 Kb)
0001.830 (0) Adding batch to zip file (UpdraftPlus_ZipArchive): over 500 files added on this batch (15 Mb, 2666 files batched, 501 (1503) added so far); re-opening (prior size: 5629.7 Kb)
0004.187 (0) Zip: backup_2015-08-27-0020_blogsite_7893c5ddd32b-plugins.zip.tmp: 1600 files added (on-disk size: 11397.9 Kb)
0004.209 (0) Zip: backup_2015-08-27-0020_blogsite_7893c5ddd32b-plugins.zip.tmp: 1700 files added (on-disk size: 11397.9 Kb)
0004.233 (0) Zip: backup_2015-08-27-0020_blogsite_7893c5ddd32b-plugins.zip.tmp: 1800 files added (on-disk size: 11397.9 Kb)
0004.258 (0) Zip: backup_2015-08-27-0020_blogsite_7893c5ddd32b-plugins.zip.tmp: 1900 files added (on-disk size: 11397.9 Kb)
0004.284 (0) Zip: backup_2015-08-27-0020_blogsite_7893c5ddd32b-plugins.zip.tmp: 2000 files added (on-disk size: 11397.9 Kb)
0004.287 (0) Adding batch to zip file (UpdraftPlus_ZipArchive): over 500 files added on this batch (2.3 Mb, 2666 files batched, 501 (2004) added so far); re-opening (prior size: 11397.9 Kb)
0004.610 (0) Zip: backup_2015-08-27-0020_blogsite_7893c5ddd32b-plugins.zip.tmp: 2100 files added (on-disk size: 12204.9 Kb)
0004.639 (0) Zip: backup_2015-08-27-0020_blogsite_7893c5ddd32b-plugins.zip.tmp: 2200 files added (on-disk size: 12204.9 Kb)
0004.663 (0) Zip: backup_2015-08-27-0020_blogsite_7893c5ddd32b-plugins.zip.tmp: 2300 files added (on-disk size: 12204.9 Kb)
0004.683 (0) Zip: backup_2015-08-27-0020_blogsite_7893c5ddd32b-plugins.zip.tmp: 2400 files added (on-disk size: 12204.9 Kb)
0004.707 (0) Zip: backup_2015-08-27-0020_blogsite_7893c5ddd32b-plugins.zip.tmp: 2500 files added (on-disk size: 12204.9 Kb)
0004.710 (0) Adding batch to zip file (UpdraftPlus_ZipArchive): over 500 files added on this batch (5.2 Mb, 2666 files batched, 501 (2505) added so far); re-opening (prior size: 12204.9 Kb)
0005.519 (0) Zip: backup_2015-08-27-0020_blogsite_7893c5ddd32b-plugins.zip.tmp: 2600 files added (on-disk size: 14148.5 Kb)
0005.844 (0) Created plugins zip (0) - 14491.8 Kb in 5.8 s (2502.4 Kb/s) (SHA1 checksum: c1103a39ed184a6d78af8819e9afda5ee09b47a1)
0005.848 (0) Beginning creation of dump of themes (split every: 50 Mb)
0005.867 (0) Total entities for the zip file: 80 directories, 1018 files (0 skipped as non-modified), 14.2 Mb
0005.874 (0) Zip: backup_2015-08-27-0020_blogsite_7893c5ddd32b-themes.zip.tmp: 100 files added (on-disk size: 0 Kb)
0005.884 (0) Zip: backup_2015-08-27-0020_blogsite_7893c5ddd32b-themes.zip.tmp: 200 files added (on-disk size: 0 Kb)
0005.897 (0) Zip: backup_2015-08-27-0020_blogsite_7893c5ddd32b-themes.zip.tmp: 300 files added (on-disk size: 0 Kb)
0005.908 (0) Zip: backup_2015-08-27-0020_blogsite_7893c5ddd32b-themes.zip.tmp: 400 files added (on-disk size: 0 Kb)
0005.917 (0) Zip: backup_2015-08-27-0020_blogsite_7893c5ddd32b-themes.zip.tmp: 500 files added (on-disk size: 0 Kb)
0005.918 (0) Adding batch to zip file (UpdraftPlus_ZipArchive): over 500 files added on this batch (7.6 Mb, 1018 files batched, 501 (501) added so far); re-opening (prior size: 0 Kb)
0006.401 (0) Zip: backup_2015-08-27-0020_blogsite_7893c5ddd32b-themes.zip.tmp: 600 files added (on-disk size: 6946.6 Kb)
0006.414 (0) Zip: backup_2015-08-27-0020_blogsite_7893c5ddd32b-themes.zip.tmp: 700 files added (on-disk size: 6946.6 Kb)
0006.427 (0) Zip: backup_2015-08-27-0020_blogsite_7893c5ddd32b-themes.zip.tmp: 800 files added (on-disk size: 6946.6 Kb)
0006.436 (0) Zip: backup_2015-08-27-0020_blogsite_7893c5ddd32b-themes.zip.tmp: 900 files added (on-disk size: 6946.6 Kb)
0006.445 (0) Zip: backup_2015-08-27-0020_blogsite_7893c5ddd32b-themes.zip.tmp: 1000 files added (on-disk size: 6946.6 Kb)
0006.446 (0) Adding batch to zip file (UpdraftPlus_ZipArchive): over 500 files added on this batch (6.7 Mb, 1018 files batched, 501 (1002) added so far); re-opening (prior size: 6946.6 Kb)
0007.233 (0) Created themes zip (0) - 10438.6 Kb in 1.4 s (7545.2 Kb/s) (SHA1 checksum: 70a77b808bc80b5157f288e82897dd41e13c5dba)
0007.239 (0) Exclusion option setting (uploads): backup*,*backups,backwpup*,wp-clone
0007.240 (0) Looking for candidates to back up in: /home/xxxxxxxxxxe/public_html/xxxx/wp-content/uploads
0007.242 (0) finding files: 2014: adding to list (1)
0007.244 (0) finding files: 2015: adding to list (2)
0007.246 (0) finding files: profiles: adding to list (3)
0007.247 (0) finding files: themify-builder: adding to list (4)
0007.248 (0) finding files: wpcf7_captcha: adding to list (5)
0007.250 (0) finding files: .htaccess: adding to list (6)
0007.251 (0) Beginning creation of dump of uploads (split every: 50 Mb)
0007.273 (0) Total entities for the zip file: 22 directories, 1432 files (0 skipped as non-modified), 258.5 Mb
0007.278 (0) Zip: backup_2015-08-27-0020_blogsite_7893c5ddd32b-uploads.zip.tmp: 100 files added (on-disk size: 0 Kb)
0007.281 (0) Adding batch to zip file (UpdraftPlus_ZipArchive): over 25 Mb added on this batch (25 Mb, 1432 files batched, 145 (145) added so far); re-opening (prior size: 0 Kb)
0009.034 (0) A useful amount of data was added after this amount of zip processing: 2.6 s (normalised: 2.6 s, rate: 9792.9 Kb/s)
0009.037 (0) Performance is good - will increase the amount of data we attempt to batch (time=2.6156249046326, normalised_time=2.614147027628, max_time=-1, data points known=0, old_max_bytes=26214400, new_max_bytes=52428800)
0009.042 (0) Zip: backup_2015-08-27-0020_blogsite_7893c5ddd32b-uploads.zip.tmp: 200 files added (on-disk size: 22141.9 Kb)
0009.048 (0) Zip: backup_2015-08-27-0020_blogsite_7893c5ddd32b-uploads.zip.tmp: 300 files added (on-disk size: 22141.9 Kb)
0009.052 (0) Adding batch to zip file (UpdraftPlus_ZipArchive): possibly approaching split limit (30 Mb, 215 (360) files added so far); last ratio: 0.8644; re-opening (prior size: 22141.9 Kb)
0011.130 (0) Zip size is at/near split limit (46.8 Mb / 50 Mb) - bumping index (from: 0)
0011.447 (0) Created uploads zip (0) - 47912.1 Kb in 3.9 s (12352.1 Kb/s) (SHA1 checksum: 59c207888b025426cdfbc5cea0300c8696f3968a)
0011.451 (0) Zip: backup_2015-08-27-0020_blogsite_7893c5ddd32b-uploads2.zip.tmp: 400 files added (on-disk size: 0 Kb)
0011.455 (0) Zip: backup_2015-08-27-0020_blogsite_7893c5ddd32b-uploads2.zip.tmp: 500 files added (on-disk size: 0 Kb)
0011.460 (0) Zip: backup_2015-08-27-0020_blogsite_7893c5ddd32b-uploads2.zip.tmp: 600 files added (on-disk size: 0 Kb)
0011.463 (0) Adding batch to zip file (UpdraftPlus_ZipArchive): over 50 Mb added on this batch (50.7 Mb, 1432 files batched, 285 (645) added so far); re-opening (prior size: 0 Kb)
0014.927 (0) A useful amount of data was added after this amount of zip processing: 4.5 s (normalised: 4.4 s, rate: 11518.5 Kb/s)
0014.929 (0) Performance is good - but we will not increase the amount of data we batch, as we are already at the present limit (time=4.5085179805756, normalised_time=4.4450062638779, max_time=-1, data points known=0, max_bytes=52428800)
0014.935 (0) Adding batch to zip file (UpdraftPlus_ZipArchive): possibly approaching split limit (4.8 Mb, 27 (672) files added so far); last ratio: 0.894; re-opening (prior size: 46429 Kb)
0015.582 (0) Zip size is at/near split limit (49 Mb / 50 Mb) - bumping index (from: 1)
0015.934 (0) Created uploads zip (1) - 50169.7 Kb in 4.1 s (12131.3 Kb/s) (SHA1 checksum: 3bdfda5fd6733fc484888a311f77168814940d6b)
0015.938 (0) Zip: backup_2015-08-27-0020_blogsite_7893c5ddd32b-uploads3.zip.tmp: 700 files added (on-disk size: 0 Kb)
0015.943 (0) Zip: backup_2015-08-27-0020_blogsite_7893c5ddd32b-uploads3.zip.tmp: 800 files added (on-disk size: 0 Kb)
0015.948 (0) Zip: backup_2015-08-27-0020_blogsite_7893c5ddd32b-uploads3.zip.tmp: 900 files added (on-disk size: 0 Kb)
0015.954 (0) Zip: backup_2015-08-27-0020_blogsite_7893c5ddd32b-uploads3.zip.tmp: 1000 files added (on-disk size: 0 Kb)
0015.959 (0) Adding batch to zip file (UpdraftPlus_ZipArchive): over 50 Mb added on this batch (50.3 Mb, 1432 files batched, 394 (1066) added so far); re-opening (prior size: 0 Kb)Hi,
That log only covers 15 seconds - is there nothing more after that in the log, even if you download it afresh now?
David
Hi David,
Thanks for the prompt response.
I have checked inside wp-content/updraft and found below files -
"backup_2015-08-23-1320_--uploads2.zip.tmp" and other 3 ".tmp" file all having size > 300 MB.
If i delete these .tmp files, can it affect my site in anyway.
Just being more cautious as i have never performed this operation.
Thanks
Harshit
Hi David
below is the link to the entire log: I used a file limit of 50MB
The things, that I am most worried about are:
- server still crashes, when I start the backup and sometimes during the backup process (error page with "misconfiguration" error) and at the end.
- the popen / zip error
- the fact, that the 500 MB file limit never has been a problem until now, backups were running fast and smoothly
- a backup schedule problem: "Time now: Thu, August 27, 2015 13:46", but "next scheduled backup" is some time in the PAST: Wed, August 26, 2015 01:05 (I do have enough visitors, and the scheduled backups always have worked until now)
You can view the last log here:
https://gist.github.com/anonymous/99d6dfbe09787b857c1a
Thanks for you kind help and support
Hi,
Removing the .tmp files is harmless.
David
Hi,
It sounds like the server is overloaded, and can't cope with the extra load of performing a backup. Presumably other uses of the server, other than your website, have been increasing over time - you'd need to speak to the webserver admin about this. Lowering the 'split' limit has the largest effect of anything on resources (the lower the split, the lower the resources needed), so this ties in with that.
- the popen / zip error
This just means that use of the PHP popen() function is not allowed on the server. That's not problematic - UD has 3 different zip engines, and if one can't be used, it moves on to the next.
UD uses WP's cron system - so, if the scheduled task seems not to have run, then the best way to investigate is by looking at your list of scheduled tasks with a plugin like WP-Crontrol.
David
Hi
Recently i wanted to make backup and by uploading there is error in log saying
6443.239 (0) The attempt to close the zip file returned an error (Unknown: ZipArchive does not return error messages). List of files we were trying to add follows (check their permissions).
Any idea?
I split size to 30MB in Expert settings
Ok, it should be this:
0000.010 () Opened log file at time: Tue, 25 Aug 2015 19:17:19 +0000 on http:
0000.010 () UpdraftPlus WordPress backup plugin (https://updraftplus.com): 1.11.5 WP: 4.3 PHP: 5.4.4-14+deb7u2 (Linux opus43 3.12.25-opus #1 SMP Thu Jul 31 13:37:45 CEST 2014 x86_64) MySQL: 5.5.34 Server: Apache safe_mode: 0 max_execution_time: 900 memory_limit: 256M (used: 30.9M | 34.3M) multisite: N mcrypt: Y LANG: ZipArchive::addFile: Y
0000.029 () Free space on disk containing Updraft's temporary directory: 2075403.9 Mb
0000.029 () Restore job started. Entities to restore: plugins, themes, uploads, others, db
0000.075 () Will not delete any archives after unpacking them, because there was no cloud storage for this backup
0000.075 () Entity: db
0000.075 () restore_backup(backup_file=backup_2015-08-20-1614_NameSite_929ee197fd58-db.gz, type=db, info=a:0:{}, last_one=)
0000.075 () Unpacking backup...
0000.178 () Database successfully unpacked
0000.179 () Restoring the database (on a large site this can take a long time - if it times out (which can happen if your web hosting company has configured your hosting to limit resources) then you should use a different method, such as phpMyAdmin)...
0000.191 () Using direct MySQL access; value of use_mysqli is: 0
0000.196 () Tried to raise max_allowed_packet from 16 Mb to 32 Mb, but failed (Access denied; you need (at least one of) the SUPER privilege(s) for this operation, b:0;)
0000.196 () Max packet size: 16 Mb
0000.196 () Entering maintenance mode
0000.196 () Enabling Maintenance mode…
0000.200 () Backup created by: 1.10.3
0000.201 () Backup of: ...........
0000.202 () Content URL: ............./wp-content
0000.203 () Old table prefix: ...._
0000.203 () Site information: multisite=0
0000.210 () New table prefix: ...._
0000.322 () Restoring table (InnoDB): _options
0003.639 () Restoring prior UD configuration (table: _options; keys: 2)
0003.803 () Restoring table (InnoDB): _users
0006.416 () Restoring table (InnoDB): _usermeta
0010.253 () Database queries processed: 50 in 10.06 seconds
0021.290 () Database queries processed: 100 in 21.09 seconds
0032.783 () Database queries processed: 150 in 32.59 seconds
0043.453 () Database queries processed: 200 in 43.26 seconds
0051.776 () Restoring table (InnoDB): _commentmeta
0051.820 () Restoring table (InnoDB): _comments
0051.905 () Restoring table (InnoDB): _links
0051.955 () Restoring table (InnoDB): _postmeta
0053.533 () Database queries processed: 250 in 53.34 seconds
0059.901 () Restoring table (InnoDB): _posts
0062.324 () Restoring table (InnoDB): _term_relationships
0062.554 () Restoring table (InnoDB): _term_taxonomy
0062.658 () Restoring table (InnoDB): _terms
0062.769 () Restoring table (InnoDB): _woocommerce_order_itemmeta
0062.808 () Restoring table (InnoDB): _woocommerce_termmeta
0062.896 () Restoring table (InnoDB): _eg_attachments_clicks
0062.924 () Restoring table (InnoDB): _mycred_log
0062.981 () Restoring table (InnoDB): _pmpro_discount_codes
0063.011 () Restoring table (InnoDB): _pmpro_discount_codes_levels
0063.036 () Restoring table (InnoDB): _pmpro_discount_codes_uses
0063.067 () Restoring table (InnoDB): _pmpro_membership_levels
0063.106 () Restoring table (InnoDB): _pmpro_membership_orders
0063.162 () Restoring table (InnoDB): _pmpro_memberships_categories
0063.188 () Restoring table (InnoDB): _pmpro_memberships_pages
0063.223 () Restoring table (InnoDB): _pmpro_memberships_users
0063.264 () Restoring table (MyISAM): _woocommerce_api_keys
0063.291 () Restoring table (InnoDB): _woocommerce_attribute_taxonomies
0063.327 () Restoring table (InnoDB): _woocommerce_downloadable_product_permissions
0063.363 () Restoring table (InnoDB): _woocommerce_order_items
0063.391 () Restoring table (InnoDB): _woocommerce_tax_rate_locations
0063.447 () Restoring table (InnoDB): _woocommerce_tax_rates
0063.485 () Restoring table (MyISAM): _wpuf_transaction
0063.507 () Leaving maintenance mode
0063.508 () Disabling Maintenance mode…
0063.508 () Finished: lines processed: 346 in 63.32 seconds
0063.509 () Cleaning up rubbish...
0063.548 () Entity: plugins
0063.549 () restore_backup(backup_file=backup_2015-08-20-1614_NameSite_929ee197fd58-plugins.zip, type=plugins, info=a:2:{s:4:"path";s:37:"/htdocs/public/www/wp-content/plugins";s:11:"description";s:7:"Plugins";}, last_one=)
0063.549 () Unpacking backup... (backup_2015-08-20-1614_NameSite_929ee197fd58-plugins.zip, 19.3 Mb)
0089.327 () Moving old data: filesystem method / updraft_dir is potentially possible
0089.329 () Moving old data: can potentially use wp_filesystem method / -old
0089.329 () Moving old data out of the way...
0091.396 () Top-level entities being moved: advanced-ads, akismet, black-studio-tinymce-widget, collapsing-categories, cookie-notice, eg-attachments, login-logout, meks-smart-author-widget, siteorigin-panels, minimal-coming-soon-maintenance-mode, ml-slider, mycred, paid-memberships-pro, pinterest-pin-it-button-on-image-hover-and-post, recent-posts-widget-extended, regenerate-thumbnails, so-widgets-bundle, tablepress, socialbuttons110, woocommerce, updraftplus, woocommerce-product-image-watermark, woosidebars, wordpress-seo, wp-user-frontend-pro, zf-wrodpress-category-accordion, index.php, insert-headers-and-footers, wp-vanilla-connect, simple-301-redirects, stop-spam-comments, wpuf-mailchimp, wp-meta-data-filter-and-taxonomy-filter, woocommerce-direct-free-download (Install)
0091.467 () Moving unpacked backup into place...
0092.830 () Top-level entities being moved: advanced-ads, akismet, black-studio-tinymce-widget, collapsing-categories, cookie-notice, eg-attachments, insert-headers-and-footers, login-logout, meks-smart-author-widget, meta-data-filter, minimal-coming-soon-maintenance-mode, ml-slider, mycred, paid-memberships-pro, pinterest-pin-it-button-on-image-hover-and-post, recent-posts-widget-extended, regenerate-thumbnails, simple-301-redirects, siteorigin-panels, so-widgets-bundle, socialbuttons110, stop-spam-comments, tablepress, updraftplus, vanilla-forums, woocommerce, woocommerce-direct-free-download, woocommerce-product-image-watermark, woosidebars, wordpress-seo, wp-user-frontend-pro, wp-vanilla-connect, wpuf-mailchimp, zf-wrodpress-category-accordion, index.php
0092.894 () Cleaning up rubbish...
0092.894 () Entity: themes
0092.894 () restore_backup(backup_file=backup_2015-08-20-1614_NameSite_929ee197fd58-themes.zip, type=themes, info=a:2:{s:4:"path";s:36:"/htdocs/public/www/wp-content/themes";s:11:"description";s:6:"Themes";}, last_one=)
0092.895 () Unpacking backup... (backup_2015-08-20-1614_NameSite_929ee197fd58-themes.zip, 3.1 Mb)
0095.160 () Moving old data: filesystem method / updraft_dir is potentially possible
0095.161 () Moving old data: can potentially use wp_filesystem method / -old
0095.161 () Moving old data out of the way...
0095.378 () Top-level entities being moved: twentyfifteen, twentyfourteen, twentythirteen, index.php
0095.387 () Moving unpacked backup into place...
0095.521 () Top-level entities being moved: twentyfifteen, twentyfourteen, twentythirteen, index.php
0095.531 () Cleaning up rubbish...
0095.532 () Entity: uploads
0095.532 () restore_backup(backup_file=backup_2015-08-20-1614_NameSite_929ee197fd58-uploads.zip, type=uploads, info=a:2:{s:4:"path";s:37:"/htdocs/public/www/wp-content/uploads";s:11:"description";s:7:"Uploads";}, last_one=)
0095.532 () Unpacking backup... (backup_2015-08-20-1614_NameSite_929ee197fd58-uploads.zip, 499.7 Mb)
0140.229 () Moving old data: filesystem method / updraft_dir is potentially possible
0140.231 () Moving old data: can potentially use wp_filesystem method / -old
0140.231 () Moving old data out of the way...
0145.960 () Moving unpacked backup into place...
0147.889 () Cleaning up rubbish...
0147.890 () restore_backup(backup_file=backup_2015-08-20-1614_NameSite_929ee197fd58-uploads2.zip, type=uploads, info=a:2:{s:4:"path";s:37:"/htdocs/public/www/wp-content/uploads";s:11:"description";s:7:"Uploads";}, last_one=)
0147.890 () Unpacking backup... (backup_2015-08-20-1614_NameSite_929ee197fd58-uploads2.zip, 498.3 Mb)
0194.993 () Moving unpacked backup into place...
0206.861 () Cleaning up rubbish...
0206.863 () restore_backup(backup_file=backup_2015-08-20-1614_NameSite_929ee197fd58-uploads3.zip, type=uploads, info=a:2:{s:4:"path";s:37:"/htdocs/public/www/wp-content/uploads";s:11:"description";s:7:"Uploads";}, last_one=)
0206.863 () Unpacking backup... (backup_2015-08-20-1614_NameSite_929ee197fd58-uploads3.zip, 429.2 Mb)
Hi,
Please can you provide a link to your log file for the problematic backup? (You can download it from the "Existing Backups" tab of your UpdraftPlus settings page).
It'll be too long to paste into the forum here, but you can download it to your computer, and share it with Dropbox, or paste it in pastebin.com, or any similar service, and post the link here.
Best wishes,
David
Hi,
It looks like your webserver kills off the restore whilst unzipping the uploads - which is large, so it seems to hit a time limit and the webserver kills it off.
To overcome this, try a new restore of *only* the uploads. This will allow all the time to be given to just that, which should improve the chances of success. (And since the other components are already restored, only these now need restoring).
David
Please find latest log at http://www.gregorjev.net/log.txt
Great product, always worked well in the past, but recently installedit on a new site and following some site developments have been trying to do a complete back up. However, the back up never completes, it just seems to be stuck in a loop
Any ideas how I can get this to complete a back up done
See log here : http://pastebin.com/u7gxA2PY
Any help gratefully received
Thanks
Steve
I should add that I have tried reducing the archive size, but even at 50MB it is still not completing
thanks
Steve
Yes, mine never completes as well. It is stuck on Creating file backup zips (Uploads)
I just tried backing up the uploads and I get Warning: Dropbox error: Internal Server Error (500). it used to work :(
Hi there :)
There is an issue with custom admin panel themes where admin bar is custom styled... fix for it is:
$args = array(
'id' => 'updraft_admin_node',
'title' => 'UpdraftPlus',
'href' => 'https://updraftplus.com'
);
$wp_admin_bar->add_node($args);Please add it in future releases. Thanks :)